City of Knoxville
Bill Haslam, Mayor
Knox County
Mike Ragsdale, Mayor

Weekly update 7-6-2010

Summary is at the top of this update. It is expanded below.

1. Flenniken Housing: Parking variance request withdrawn. Southeastern Housing Foundation, the TYP’s nonprofit real estate development partner and developer of proposed permanent supportive housing at the old Flenniken School, has withdrawn its request for a zoning variance that would have permitted a smaller parking lot than what zoning requires. The project will go forward with a 58-space parking lot.

2. Recap: Compassion Coalition’s Salt & Light Luncheon. On Thursday, June 24, over 150 attendees at this luncheon learned about the Ten-Year Plan and how the faith-based community is engaging with its movement to help end chronic homelessness.

3. Recap: TYP Advisory Board Meeting. The TYP’s AB held its quarterly meeting on Friday, June 25, five days prior to the beginning of a new fiscal year. There was an update on housing placement numbers for the past two years (302 formerly chronically homeless people remain in housing), a discussion of next year’s goals, and a presentation by and dialog with Stephanie Matheny, a Knoxville resident with over a decade of experience developing affordable housing, including permanent supportive housing, in Seattle.

4. Preview: Public Conversation #4. The TYP will hold its next public conversation on 6pm Wednesday, July 21 at the Cansler YMCA.


1. Flenniken Housing: Parking variance request withdrawn.

Southeastern Housing Foundation, the TYP’s nonprofit real estate development partner and developer of proposed permanent supportive housing at the old Flenniken School, has withdrawn its request for a zoning variance that would have permitted a smaller parking lot than what zoning requires. The project will go forward with a 58-space parking lot.

Here’s the press release, dated June 29, 2010:

The Office of the Ten-Year Plan to End Chronic Homelessness announced today that Southeastern Housing Foundation, a non-profit affordable housing development organization, is withdrawing a request for a zoning variance for the old Flenniken School project following a public meeting with area residents. The public meeting was held June 21 at the South Knoxville Recreation Center. Residents clearly felt that there were parking issues with other developments in the area.

“We wanted to build fewer parking places because we believe they won’t be used and that the money to build them could be better spent. We also were concerned about unnecessary concrete which could be green space. However, the number of spaces is clearly an issue with the people who live nearby,” said David Arning of Southeastern Housing Foundation. “District Councilman Nick Pavlis also expressed his concerns. Therefore we are withdrawing the request for variance and will build all 58 parking places required by Codes.”

“We are committed to communicating more with the entire community and to listening to what they say,” said Jon Lawler, Director of the Ten-Year Plan. “If we can make adjustments based on what we hear, we will. That’s an important part of the process.”

The TYP has also committed to a monthly meeting with residents of the neighborhood close to Flenniken. The next one is scheduled for Thursday, July 29 at 6pm at the South Knoxville Community Center.

2. Recap: Compassion Coalition’s Salt & Light Luncheon

On Thursday, June 24, approximately 200 attendees at this luncheon learned about the Ten-Year Plan and how the faith-based community is engaging with its movement to help end chronic homelessness. Grant Standefer, Compassion Coalition’s Executive Director, pointed to some of the successes of the TYP.

  • Knox County CAC’s Homeward Bound housed 255 homeless persons in 2009, 80% (202) of whom have remained in housing after one year. 99 of these were chronically homeless, and of those 77% (76) remain in housing after one year.
  • Volunteer Ministry Center has housed over 250 previously chronically homeless in permanent supportive housing since July 1, 2007. 91.2% remain in housing.
  • Prevention is a focus of the TYP. Four CAC case managers have worked with 263 residents of KCDC public housing units. None of these residents have been to the streets. Prior to CAC’s efforts in this area, an average of 67 per year were being evicted to the streets.

Jon Lawler described the TYP, the fact that it seeks to end homelessness by providing otherwise inaccessible resources to people who are chronically homeless (disabled individuals who have been homeless for a long time) mostly through the means of permanent supportive housing, and that the end goal is to empower people to integrate into the community. He underscored that this approach is demonstrated to be effective by research and also by our own local experience. He mentioned that the TYP is aligned with the federal government’s approach to the issue of homelessness.

Lawler encouraged members of the faith-based community to focus their attention on efforts that contribute to ending homelessness and helping formerly-homeless people to form healthy relationships (Circles of Support), to support those who are doing the work, and to attend public meetings and advocate for housing.

Jessica Bocángel shared three stories of Circles of Support teams. Circles of Support is a mentoring program sponsored by The Compassion Coalition. It pairs one resident of permanent supportive housing, a “neighbor,” with a team of five “mentors” who meet with their neighbor on a regular basis for an agreed-upon period to build friendships. It’s not always easy, but the program is successful. Circles of Support mentor teams are increasing in number, and are helping people who had spent years living on the streets to build healthy relationships and experience “wholeness, reconciliation, and reintegration into the community.”

Standefer encouraged the faith community to respond to the TYP by keeping communication respectful, honest, and open. He encouraged patience as the TYP seeks to implement a “complex, complicated process.” He also offered a handout with several specific ways to for faith communities to connect and get involved in the work.

In addition, Stephanie Matheny announced that she is working to form a pro-TYP group called Citizens for the Ten-Year Plan. They plan to be the citizen voice in support of the plan, and against the referenda if they end up on the ballot. The group was founded by Bill Snyder, Sheryl McCormick, Ray Abbas, and Stephanie Matheny.

Matheny is in the process of collecting a list of names of people who support the TYP.  She plans to put the list on a website — only names and zip codes, not their other information. Citizens for the Ten-Year Plan will also use the emails to form a listserve to announce meetings, ask people to write to council members, etc. She said, “This is not a “petition” – it is not directly related to the referenda and has no legal significance. We just want to be able to demonstrate that there are many of us who would like to see the TYP succeed.”

Ms. Matheny got about 60 signatures at the Compassion Coalition event (as of July 6, 115 people have signed up) and she would like to get several hundred before the website goes live.

3. Recap: TYP Advisory Board Meeting

The TYP’s AB held its quarterly meeting on Friday, June 25, five days prior to the beginning of Year 5 of the TYP’s implementation. There was an update on housing placement numbers for the past two years (over 300 formerly chronically homeless people remain in housing), a discussion of next year’s goals, and a presentation by and dialog with Stephanie Matheny, a Knoxville resident with over a decade of experience developing affordable housing, including permanent supportive housing, in Seattle.

Three over-arching goals for Year 5 were discussed.

  1. All stakeholders in the plan will be effectively engaged regarding the plan’s ongoing implementation.
  2. The original version of the TYP will be updated to reflect the specific systemic improvements resulting from the TYP’s work with Brad Greene (the conceptual design will be developed into a specific working document via the involvement of all the stakeholders).
  3. Increase the housing options available to the entire homeless population.

There was a brief discussion of how these goals would be shaped with Advisory Board input (see item 1 above) and of other stakeholders who should be invited into the discussion. Advisory Board members pointed out that this goes beyond an “update” to the TYP. We’re at a natural halfway point, a great deal of progress has been made, especially in the area of interagency communication and cooperation, and this is a good time to open up the discussion to a lot of input from the public. There was also strong agreement among Advisory Board members about their desire to increase the level of discussion, reflection, and input from the Advisory Board.

The Advisory Board requested a weekly update from the TYP office. (An update will also be prepared for City Council, County Commission, and for the Homeless Coalition. It will be published on the Ten-Year Plan’s website, too.)

Stephanie Matheny addressed the Advisory Board of her eleven years’ experience developing affordable housing, most of it serving the homeless, in and around Seattle/King County, Washington.

  • King County’s efforts to address the need for supportive housing began in 1992, when their health department realized that the same people were cycling over and over through detox.
  • There was housing available at the time, but all of it required sobriety and was not effective, and they came to realize that they could house people and at the same time reduce public cost and public inebriation.
  • When Matheny’s group began planning the Wintonia Apartments in King County, they held dozens of public meetings which were invariably painful and difficult.
  • They made changes to their plan along the way, with public input, began operation in 1994, and has achieved great acceptance by its neighbors, which include a private school.
  • Residents still drink, but far less than when they were homeless, and costs to the public have been reduced significantly.
  • Case management to client ratio was approximately 1:25 in the beginning.
  • Seattle has voted a housing levy to make more local funding available for affordable housing development.
  • Seattle developed and still uses a detailed public notification process for affordable housing developers.

Three top lessons from Seattle about supportive housing development:

  1. Expect opposition to any proposed supportive housing development. It will be significant at the outset, and some folks will never come around.
  2. Mistakes will happen. The development process is extremely difficult.
  3. You can’t give up just because people in the community are not happy about it.

Matheny also offered these suggestions:

  • Help people understand that there’s a big difference between site control and a finalized purchase. Site control does not equal “done deal.” Contingencies are wide open before purchase.
  • Do as much due diligence as possible before announcing site control—there is no sense in arousing concern before developer knows he’s interested in moving forward with the site.
  • Outreach to the community must happen before closing the purchase, but not before obtaining site control.
  • Tout the successes of the TYP. The interagency coordination achieved is a huge success.
  • Try to figure out a way to de-stigmatize residents of supportive housing. They are not homeless anymore, after all.

There was some interaction between Advisory Board members and Ms. Matheny, and the next two Advisory Board quarterly meeting dates were announced.

4. Preview: Public Conversation #4

The TYP will hold its next public conversation at  6pm Wednesday, July 21 at the Cansler YMCA. The topic will be mental healthcare services in the context of permanent supportive housing. Sheryl McCormick, Coordinator, Recovery Training Services at Peninsula, will present for the first half-hour with Q & A to follow.

We’re thinking ahead about potential topics for these public conversations, which have been quite well-attended. We are considering addressing the subject of substance addiction treatment at the next one, which will happen in August. As always, we value your input on this. Please let us know what you think.

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