Good case management is the essential “supportive” component of supportive housing for people who are leaving homelessness.
What do case managers do? As discussed at length here, case managers often facilitate “…coordination of services at a community level. Case managers connect their clients with the resources they need to take control of their lives, and are focused on the goals of the individual client. Case management is about empowering them to meet their goals. Case management is a way for you to go from one place to another place that you could not have gone on your own.”
Mike Dunthorn recently spoke with four of Volunteer Ministry Center’s case managers who work with residents of supportive housing. They talk about what they do, the folks they work with, and what they see happening in the lives of people who are given the opportunity to get off the streets and into housing in our community. Listen to what they have to say.