Case managers supply the “support” in permanent supportive housing for people who are leaving homelessness. Case managers connect supportive housing residents with the resources they need to challenge the issues that led to their homelessness, to be contributors to their communities, and to keep their housing.
Knoxville-Knox County Community Action Committee (CAC) has placed case managers in four KCDC properties with the specific objective of preventing evictions, especially evictions “to the street,” or back into homelessness. This initiative has been an amazing success. Evictions to the street averaged 67 annually prior to its implementation. In the time since these case managers have been at work in these facilities, that eviction rate has dropped to near zero evictions to the street.
Mike Dunthorn recently spent some time talking with CAC prevention specialist case managers who work with residents in these four properties. They discuss what they do and the impact it has on their clients. Enjoy.